Taking the leap and seeking advice in relation to family law is a big step, and often something very private, personal, and emotional. Whether it is dealing with arrangements for children, separation or going through a divorce – the advice you receive is important, but confidentiality is also just as important – creating a safe space and making you feel secure, knowing that everything you discuss is confidential.
As the Assistant Office Manager of the firm, I am often the first point of contact for clients who are going through a variety of emotions – feeling overwhelmed, nervous. Some are worried about how much they can share and who to share it with. At E J Coombs Solicitors, we take confidentiality very seriously, and below I will be explaining what it means in a family law setting.
What is confidentiality?
Essentially, confidentiality means what you share with us, stays safe with us.
In a legal setting, it means keeping your private information secure, and undisclosed to anyone who is not authorised to receive it. This applies to all personal contact information, financial records, details about your family life, any correspondence or documents we hold on your behalf, and our conversations with you in person, and online.
Why is confidentiality so important?
Family law is a very sensitive topic, and most clients are understandably nervous when they come to visit us. We understand it is a big step seeking advice, and in taking that step, you deserve to feel safe. You are trusting us with a deeply personal part of your life, and we do not take that lightly, which is why what you share with us, stays with us.
Law firms are legally bound to uphold confidentiality – this includes anyone who is involved in your case. This includes solicitors, paralegals, assistants, reception staff, and any third parties.
What if I don’t instruct?
From the moment you share your personal information, you are protected. It is important to note that from the first phone call, or initial interaction, any details you discuss with us are confidential, regardless if you instruct or not.
Confidentiality is a core value of how family laws operate. Knowing that your information is handled with respect, compassion, and strict privacy can offer a real peace of mind.
If you need advice on family law matter, contact us today using the links below.
